Reference

oribet Privacy Policy for Your Account

Our Privacy Policy explains what account, device and wallet details we collect, why we use them, and how you can ask about them.

Clear data purposesWallet checks explainedContact route included

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How Your Account Data Is Used

oribet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you open or use an oribet account, contact support, or connect a payment route. We may handle your name, phone number, login details, verification records, device signals, session activity, payment references and messages sent to us. These details help us create

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account access, detect unusual sign-in behaviour, match a wallet or bank transfer to the correct account, and answer a status request. DANA, OVO, GoPay and QRIS references can appear in payment records, while BCA, BRI, Mandiri or BNI details may appear when you choose bank transfer
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or a virtual account. We only use data for stated account, security, service and legal purposes. Access or eligibility depends on local law, and some processing may be required before account access is available.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask About Privacy Through Support

You do not need to guess where a privacy request belongs. Start with the support chat available from your account, especially when a wallet reference, login record or verification message needs context. We can route a request about stored data, correction or deletion to the relevant team. Keep your account phone number and the payment reference ready, but never send your password or one-time code.

Team online

Support chat

Use the support chat from your account when you want to ask what data is linked to a DANA, OVO, GoPay or QRIS transaction reference.

Account contact route

Send a privacy question through the account contact path and describe the requested change, such as correcting a phone number or checking a verification record.

Payment status help

If a bank transfer or virtual account reference is attached to the wrong account, share the reference through support so we can check the record safely.

DATA PRACTICES

What We Do With Your Details

Privacy decisions should be practical, so we describe the account steps behind our handling.

Account records

We use your phone number, account credentials and verification result to create access and connect requests to the correct account…

Payment references

A DANA, QRIS, OVO, GoPay, bank transfer or virtual account reference helps us reconcile a transaction without asking you to…

Device signals

Browser, device and session signals can help identify unusual access.

Cookies

Cookies support sign-in continuity, language settings and security checks.

Retention period

We keep records for the period needed to provide account support, investigate security events, reconcile payments or meet a legal…

Changing your data

Ask support to correct a phone number, contact detail or other account record.

Privacy Policy Answers for Indonesia

Below are direct answers to the privacy searches we hear most often. Each answer relates to your oribet account, the data connected to it, and the steps available when you need access, correction or clarification. Where access is discussed, it depends on local law.

It covers account details, verification records, device and session signals, payment references, cookies, support messages, retention and requests to access or correct data connected with your oribet account.

We use your phone number to create the account path, support verification and connect account requests to you. If the number is incorrect, contact support and ask for a record correction.

Yes. The policy covers payment references linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps. We use those references to reconcile account activity and answer status questions.

Open the support chat from your account and ask for a data access request. Include your account phone number and the subject of the request; we may complete an identity check first.

Yes. Use the account contact path to request a correction to your phone number or another record. We check the request before changing details so another person cannot take over the account.

We retain data while it supports account service, payment reconciliation, security checks or a legal duty. When a record is no longer needed for those purposes, we review it for removal or further restriction.

Contact support through your account and specify cookies, browser signals or mobile session data. You can also adjust browser cookie settings, although login continuity and security checks may require extra steps.

oribet Privacy Policy for Your Account

Ask About Privacy Through Support

Support chat

Account contact route

Payment status help

What We Do With Your Details

Account records

Payment references

Device signals

Cookies

Retention period

Changing your data

Privacy Policy Answers for Indonesia

01 What does the oribet Privacy Policy cover?

02 Why does oribet need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How can I request my data from oribet?

05 Can I ask oribet to correct my account details?

06 How long does oribet keep my personal data?

07 How do I ask about cookies or device data?

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